Lead Change with Confidence!
Learn how to help teams grow through change. You will start with engaging top leaders to agree upon the future state vision. Gain both hard and soft skills to help transform whatever you are working to change as you engage early adopters and leverage their energy to develop the rules. Explore the systems and structures needed to support the change and develop an action plan to affect attitudes and sustain a long term improvement.
Change is a process
People and organizations do not change what they have been doing with the flip of a switch. Leaders who give the organization the right support and tools to go through the process of change, will see a more sustained improvement.
Go with the Energy!
When leading change, it's critical that you learn where the energy is and encourage the early adopters to take risk, define the rules and provide feedback to improve.
Display Confidence
You play a critical role as the leader. Be bold in your vision, actively listen to concerns and help people make the transition from the old to new way of doing things.
YOU are key to inspiring people to change
Change leadership requires leaders who are adept at setting and communicating a vision as well as excellent listeners who adopt quickly to the 'on the ground' situation. We will share the process to lead change and also offer the most effective tools and templates that you can use immediately with your team.
Susan Beauchamp
Optimization Expert and Entrepreneurial Leader
Offering deep and results-oriented experience in operational excellence, change management, team development, leadership mentoring and growth, Susan has helped clients add over $140MM to the bottom-line during M&A activities and with Senior Leaders in: Call Center and Service operations, Government, Finance, Sales, Sourcing and Manufacturing. Her clients are experts in Chemical and Electrical Manufacturing, Telecommunications, Government operations, Healthcare in a hospital setting, and Academia. As an experienced instructional designer and trainer, she has developed courses in Lean Six Sigma while coaching and/or teaching over 1500 people.
Lean Six Sigma Master Black Belt and Certified Project Management Professional
"Susan explains things in ways that are easy to learn and encourages me to try them out in my own environment."
Curriculum - Modules and Lessons
- Learning Objectives (0:45)
- What types of organizations are well equipped for change? (5:20)
- Role of the project manager to motivate action (3:29)
- Role of the sponsor to lead the change (6:18)
- Resistance to change can be helpful to the transition. (5:34)
- Change Acceleration Process (CAP) enables leaders to design and sustain effective change. (7:45)
- CAP - Leading Change (3:03)
- CAP - Creating a shared need (5:12)
- CAP - Shaping a Vision (6:06)
- CAP - Mobilizing Commitment (6:02)
- CAP - Making Change Last and using a Force Field Analysis (5:28)
- CAP - Monitoring Progress (5:36)
- CAP - Systems and Structures (3:34)
- Facilitation Skills for Project Managers (13:25)
- Tools to help facilitators (4:46)
- Assignment - Complete the Change Assessment to determine where you are in the change continuum and define your change management approach. (1:18)
Operational Excellence Courses
We have multiple hands-on courses for people who want to learn how to accelerate change.
