Become a Results Oriented Project Manager
Project Managers are coaches, leaders, facilitators and achievers.
This is your practical, hands‑on program that guides you step‑by‑step from idea to completed project—equipping you with the tools, templates, and confidence to deliver results and lead change effectively.
Scope is Key
What is In vs Out of Scope? What is your team's goal to deliver over time? Document this first using a Project Charter to set your team up for success.
Communication brings everyone together
You will learn how to use standard communication templates to facilitate team meetings, share progress with stakeholders and build excitement for the improved state.
Results are delivered by teams
Project Leaders are first and foremost coaches. We will discuss your role in leading your team as you help them break through the wall from storming to performing.
Watch videos, learn and apply to fulfill your requirement for project management training in support of PMP and CAPM certification.
Whether you are pursuing certification for Project Management Professional (PMP) or Associate in Project Management (CAPM), this course counts towards your project management training requirement. Send us an email if you require more details regarding individual lesson time commitment.
How the Course Works
Week 0 — Orientation & Getting Ready
You’ll meet your instructor, understand the course format, and learn how to navigate the program. You’ll see what you’ll learn, how to succeed, and how to get the most from the tools and templates.
Week 1 — Starting Your Journey
You’ll learn what makes projects valuable, what effective project management looks like, and the key ingredients of disciplined execution. You’ll select your project, write a problem statement, document pain points, assess current vs. target conditions, and use prioritization tools to confirm your project’s potential.
Week 2 — Establishing Sponsorship
You’ll understand why sponsorship is essential and how champions, sponsors, and steering committees support your success. You’ll learn to use RACI and stakeholder analysis tools to build alignment and engagement.
Week 3 — Chartering Your Project
You’ll build a complete project charter: problem statement, goals, scope, milestones, benefits, team structure, risks, and sign‑off. You’ll learn how to articulate value and set your project up for approval and momentum.
Week 4 — Developing Your Project Plan
You’ll translate your charter into action. You’ll identify milestones, phases, and tasks; build a schedule; create a one‑page Gantt; use the RAIL tool for task detail; and explore Agile vs. Waterfall approaches. You’ll also learn how to collaborate using Microsoft Planner.
Week 5 — Communicating Like a Pro
You’ll strengthen your communication skills—email etiquette, elevator pitches, project reviews, communication plans, stakeholder updates, executive presentations, and reading non‑verbal cues. You’ll learn how to communicate clearly, confidently, and consistently.
Week 6 — Identifying and Managing Risks
You’ll learn how to identify risks, constraints, barriers, resistance factors, and vulnerabilities. You’ll conduct a risk assessment and develop abatement actions to protect your project from surprises.
Week 7 — Leading Change
You’ll explore what makes organizations ready for change and how project managers and sponsors motivate action. You’ll learn the Change Acceleration Process (CAP), including shared need, vision, commitment, making change last, monitoring progress, and aligning systems and structures. You’ll also build facilitation skills and tools to guide teams through change.
Week 8 — Sustaining the Gains & Closing Your Project
You’ll select the right metrics, establish performance standards, document how you’ll measure and communicate results, take corrective action, conduct a post‑mortem, and formally close your project. You’ll also complete your metrics control plan and RACI.
Experience our hands-on approach to learning Project Management
Together we will work through your opportunity and refine it from an idea into a project that has a beginning, middle and end. Using easy-to-use templates, best practices and video lessons, you will learn how to quickly jump in to deliver results with confidence.
Susan Beauchamp
Optimization Expert and Entrepreneurial Leader
Offering deep and results-oriented experience in operational excellence, change management, team development, leadership mentoring and growth, Susan has helped clients add over $140MM to the bottom-line during M&A activities and with Senior Leaders in: Call Center and Service operations, Government, Finance, Sales, Sourcing and Manufacturing. Her clients are experts in Chemical and Electrical Manufacturing, Telecommunications, Government operations, Healthcare in a hospital setting, and Academia.  As an experienced instructional designer and trainer, she has developed courses in Lean Six Sigma while coaching and/or teaching over 1500 people.
Lean Six Sigma Master Black Belt and Certified Project Management Professional
"Susan explains things in ways that are easy to learn and encourages me to try them out in my own environment."
Curriculum - Modules and Lessons
- Learning Objectives (0:35)
- Projects deliver value to the organization (7:50)
- Effective project management looks different (3:58)
- Key ingredients to disciplined project management (4:11)
- A good project manager leads people through the wall. (8:59)
- How do you select a project and write a problem statement?? (5:07)
- Use a template to document pain points, current and target conditions (7:59)
- Use a project prioritization matrix to prioritize pain points (6:20)
- Check your project’s potential with the checklist (3:58)
- Set your team up for good communication with a shared digital space (2:29)
- Project Management certification options (2:33)
- Assignment - Identify possible projects (0:23)
- Learning Objectives (0:50)
- Why is sponsorship critical to your project's success? (2:31)
- What do champions, sponsors, and project managers do? (4:31)
- When are steering committees useful? (3:51)
- Use a Responsibility Assignment Matrix - RACI - to identify stakeholders. (10:13)
- Use a stakeholder analysis to evaluate, gain and reinforce support (12:04)
- Assignment - Identify Champion, Sponsor, Stakeholders for your Project (0:32)
- Learning Objectives (0:50)
- Start your charter with a statement about the problem you're addressing (5:17)
- Determine your project goal (1:58)
- Document project scope (5:47)
- Develop a project plan with milestones and timing (2:32)
- Document benefits using a threat vs opportunity matrix (12:49)
- Identify your team and determining staffing needs (3:13)
- Think through risks and obtain final charter sign off (3:32)
- Assignment - Develop your project charter. (1:17)
- Learning Objectives (0:45)
- Why do you need a project plan? (2:40)
- Identify milestones and possible project phases (3:30)
- Develop high level tasks that support the milestones and document these in the project plan template. (5:54)
- Create the GANTT chart view for a one-page summary (1:29)
- Use the rolling action item list - RAIL - to provide task detail (6:53)
- Agile vs Waterfall Approach to tasks (4:57)
- Use Microsoft planner with Microsoft Teams to collaborate on tasks (7:30)
- Assignment - develop your project plan (1:13)
- Learning Objectives (0:50)
- Why is good communication essential? (3:38)
- Start with an elevator pitch. (6:24)
- Conduct regular project reviews with champions and sponsors. (3:44)
- Determine the best methods to communicate - Develop communication plan (7:03)
- Keep stakeholders up to date with project summary status. (9:40)
- Prepare and conduct an executive review. (4:49)
- Present with confidence. (5:52)
- Spot and respond to non-verbal communication. (3:53)
- Assignment - Establish Communication Methods for your team, champion and stakeholders. (0:48)
- Business Email Etiquette (20:01)
- Learning Objectives (0:40)
- Why focus on risk and what types of risk should we consider? (4:27)
- Determine your project's constraints, barriers, resistance factors and vulnerabilities. (7:20)
- Perform a risk assessment with your team. (12:02)
- Identify abatement actions and put an action plan in place. (10:03)
- Assignment - Perform Risk Assessment and develop action plan to address. (1:44)
- Learning Objectives (0:45)
- What types of organizations are well equipped for change? (5:20)
- Role of the project manager to motivate action (3:29)
- Role of the sponsor to lead the change (6:18)
- Resistance to change can be helpful to the transition. (5:34)
- Change Acceleration Process (CAP) enables leaders to design and sustain effective change. (7:45)
- CAP - Leading Change (3:03)
- CAP - Creating a shared need (5:12)
- CAP - Shaping a Vision (6:06)
- CAP - Mobilizing Commitment (6:02)
- CAP - Making Change Last and using a Force Field Analysis (5:28)
- CAP - Monitoring Progress (5:36)
- CAP - Systems and Structures (3:34)
- Facilitation Skills for Project Managers (13:25)
- Tools to help facilitators (4:46)
- Assignment - Complete the Change Assessment to determine where you are in the change continuum and define your change management approach. (1:18)
- Learning Objectives (0:47)
- Select the right metric to sustain the gains. (13:13)
- Establish the performance standard - what is good performance? (5:18)
- Document how you will measure and communicate performance in a template (4:49)
- Take corrective action based upon performance. (4:11)
- Conduct a post-mortem review. (2:40)
- Close your project. (4:57)
- Assignment - Develop your metrics control plan and complete RACI. (1:13)
- Welcome to the Advanced Module (7:50)
- Learning Objectives (3:03)
- What is resource and capacity planning? (8:25)
- Why should you develop a resource management approach? (7:09)
- What are the different levels of resource planning? (4:59)
- Start resource planning by revisiting your GANTT chart. (19:21)
- Analyze and document gaps. (6:43)
- Take steps as required to adjust your project plan. (11:25)
- Manage resources for multiple projects. (10:01)
- How do agile methods for resource planning differ from other methods? (21:53)
- Assignment - Develop your resource plan (3:47)
Student Testimonial - Amy Levenberg, Project Manager
Amy took the project management course in 2022 and applied the learnings to create a technical certification course for business partners. She worked with a team that came from different entities to develop an e-learning solution and launch it with partners within 4 months!
Project Management Excellence is core to BCM One's Strategic Objectives
A project management program, including training, coaching and the use of this e-learning course was launched in the fourth quarter of 2021 at the request of BCM One's CFO. Hear what he and other leaders of BCM One have to say about why it's critical to their strategic objectives.
Student Testimonial - Jon Burkett
Jon Burkett is a finance manager at BCM One and took on the task of improving a billing process in 2022. With his team, they reduced time to prepare billing by 41% within 3 months! They are continuing a second phase of the project to reduce time to revenue by 4 days with 85% fewer manhours required.
Operational Excellence Courses
We have multiple hands-on courses for people who want to learn how to accelerate change.
